Frequently Asked Questions

Will my medical insurance cover my eye exam?

Medical insurance will cover your eye exam most of the time assuming you have met your deductible (if there is one) if your primary symptoms are not blurry vision. Ie – If your symptoms include floaters, redness, itchy eyes, dry eye, eye pain, discharge etc. And in some cases the medical insurance will cover the routine eye exam as well. We normally will ask this question when verifying your benefits for you and let you know before your exam.

If my medical insurance covers my eye exam then what is the purpose of vision insurance?

Vision insurance typically will also cover products ie glasses and contacts, and is used for routine exams such as glasses and contact lens prescriptions/fittings as well as a general check up of the eye. Most vision insurance panels will also cover products like an expense account every 12 to 24 months depending on the panel. Vision insurance, unlike medical insurance can be used only once per allotted time period and will not cover any further disease specific tests you may need.

Will it take longer to get my glasses if I use vision insurance?

Sometimes, but not always. Many vision insurance panels require the use of specific laboratories which they own in order to make your glasses. We have a state of the art on site laboratory in our store but due to some specific insurance panel requirements of using their insurance owned laboratory the process is inefficient sometimes. Not all vision panels require the use of their own laboratories.

Can I call to have your office check my benefits prior to my visit?

We do our best to verify both the medical and vision benefits for you prior to your visit. Feel free to contact us should you have any questions. Information we need typically includes the policy holders information as well as the patients.

What is the difference between a contact lens exam and a standard eye exam?

Because a contact lens fits directly on the eye, more parameters need to be determined to ensure that this device that rests on your eye is fitting properly to minimize the potential of damage. All contact lens exams preformed at our office include the contact lens prescription(s) as well as the spectacle prescription.

Will my vision insurance cover both contacts and glasses?

Most vision insurances will cover either glasses or contacts per calendar year. You can still purchase both should you want, but you will be able to apply your coverage towards one or the other typically. Most panels also offer a discount for the non covered item should it be purchased the same day.

What is the policy on warranties at your office?

We include a scratch warranty on all spectacle lenses provided which will cover replacement of the lens for a nominal fee should you need to use it. We do not charge you up front for a warranty as not everyone will need it. We only charge this when the warranty is used. Normally this is $10/lens and/or $15/frame for frame defects. Your dog eating your glasses would not be covered unfortunately but most scratches due to coating defects or frame breakages due to defects are covered.

If I need just new lenses due to a prescription change will I have to be without my glasses for a long time?

Not necessarily, we have a state of the art on site laboratory capable of edging most lens materials so that you can wait while your glasses are made. If your frame is in good condition and you prefer to use it versus getting a new frame you can.

Do you preform LASIK at the office?

No, we do not preform the surgery at the office as an ophthalmologist (eye surgeon) does this procedure. We do the entire workup prior to the procedure and after care at this facility and work with a very skilled network of ophthalmologists in College Station, Houston, and Austin. We would be able to tell you if you are a candidate for the procedure.

Does insurance cover LASIK?

At this time no insurances that we are aware of cover the costs of LASIK as this is an elective procedure. Some will offer a discount and we would be happy to check on that for you should you want to have an evaluation.